Shipping policy

Once your order is placed, you will receive a confirmation email.

Each of my artisan items are custom-made to order in North America; therefore, please allow 2-3 weeks for manufacturing and shipping. 

Items shipped within the U.S. will be sent via USPS and items shipped to Canada will be sent via Canada Post.

Unfortunately, we are not able to offer expedited shipping at this time. 

Shipping fees are non-refundable in the case of returns.

Please note: Your package may ship without a packing slip. If there are any problems with your order, please contact me: hello@carolyneicher.com